Live Support Intern
Bitshares Labs Internship Program (BLIP)
Table of Contents
Overview:
The Bitshares Labs Internship Program (BLIP) is a comprehensive and dynamic initiative designed for students and young professionals who are passionate about web development, emerging technologies, and digital innovation. The program provides a unique opportunity to gain hands-on experience and contribute to groundbreaking projects in the fields of blockchain, web development, mobile applications, and digital marketing.
Program Duration:
The internship duration typically ranges from 3 to 6 months, with flexible start and end dates to accommodate academic schedules.
Key Components:
- Mentorship: Each intern is paired with an experienced mentor from Bitshares Labs Inc., ensuring personalized guidance and a supportive learning environment.
- Practical Experience: Interns work on real projects, contributing to the development of innovative solutions in a collaborative team setting.
- Learning and Development: The program includes a series of workshops, seminars, and training sessions to enhance technical, professional, and personal skills.
- Networking: Interns have the opportunity to interact with industry professionals, gaining insights into the tech industry and forming valuable connections.
- Community Engagement: Interns are encouraged to participate in community events, webinars, and forums to broaden their understanding of the industry.
Eligibility:
- Current enrollment in an undergraduate or graduate program in a relevant field.
- Demonstrated interest in technology, innovation, and digital trends.
- Strong academic performance and extracurricular involvement.
Application Process:
Interested candidates are required to submit an online application, which includes a resume, cover letter, and portfolio (if applicable). Shortlisted candidates will be invited for interviews.
Program Outcomes:
Upon completion, interns will have gained substantial experience and knowledge in their field of interest, along with a certificate of completion and potential consideration for future employment at Bitshares Labs Inc.
Live Support Intern
Responsibilities:
- Provide real-time support and customer service to clients via chat, email, and phone.
- Troubleshoot and resolve customer queries and issues in a timely and accurate manner.
- Document customer interactions and feedback to improve the support process.
- Collaborate with the team to enhance the overall customer experience.
Requirements:
- Currently pursuing a degree in Communications, Business, IT, or related field.
- Strong communication and interpersonal skills.
- Ability to handle stressful situations and disgruntled customers with professionalism.
- Basic technical knowledge and problem-solving skills.
Application Process: Interested candidates are required to submit an online application, which includes a resume, cover letter, and portfolio (if applicable) to bitshareslabs@gmail.com or internship@bitshareslabs.com
Shortlisted candidates will be invited for interviews.