Manager, Process Improvement
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- Understand the cryptocurrency/blockchain industry and PDAX, its business, its operations, its people, its products and services, its major processes.
- Systematically identify the most value-adding improvement opportunities within the Division including existing and new processes.
- Get alignment from senior management and internal stakeholders on standardization / improvement projects.
- Lead the execution of process improvement/change management/Six Sigma projects and deliver on their objectives.
- Utilize various measurement tools/techniques to baseline process performance and to define process performance standards (e.g. KPIs, KRIs, baselines, variance etc.)
- Handle several major projects and smaller projects simultaneously.
- Create a process improvement framework which includes ingraining process improvement in the work culture.
- Collaborate with various departments and stakeholders across PDAX to execute projects and change management initiatives to deliver ambitious results.
- Deliver on any special project/work assigned by then Technical Risk Compliance Department under the Technology Division.