Manager, Process Improvement
Description
- Understand the cryptocurrency/blockchain industry and PDAX, its business, its operations, its people, its products and services, its major processes
- Systematically identify the most value-adding improvement opportunities within the Division including existing and new processes
- Get alignment from senior management and internal stakeholders on projects
- Lead the execution of process improvement/change management/Six Sigma projects and deliver on their objectives
- Utilize various measurement tools/techniques to baseline process performance and to define process performance standards (e.g. KPIs, KRIs, baselines, variance etc.)
- Handle several major projects and smaller projects simultaneously
- Create a process improvement framework which includes ingraining process improvement in the work culture
- Collaborate with various departments and stakeholders across PDAX to execute projects and change management initiatives to deliver ambitious results
- Deliver on any special project/work assigned by then Division Head (CRAO)