May 20, 2020 – The National Bureau of Investigation (NBI) arrested 3 individuals in Quezon City for swindling from victims whose identities were stolen. They are charged with violations of the Cybercrime Prevention Act and Estafa.
According to a press release received by BitPinas, the 3 suspects pretended to be Gcash, Grab, Lalamove, or Mr. Speedy employees. They convinced their victims that their accounts were compromised and offered to help them in fixing their accounts.
Believing that the 3 suspects are real, the victims gave their:
- Personal Details
- Account Number
- Mobile Personal Identification Number (MPIN)
- One Time Password (OTP)
- Authentication Code
- Email address
The victims unknowingly gave all the details needed to gain access to their accounts.
Gcash helped the NBI in finding the three suspects by conducting its own investigation and submitted the report to the NBI.
Gcash previously launched its Customer Protect program last year where qualified customers are given compensation for unauthorized financial transactions on the Gcash accounts. A user can report cases of irregular transactions on their Gcash app to the company’s customer care channels. Users can report the questionable transaction within 15 days.
“Security has always been one of the pillars by which GCash operates. We have placed various levels of security including MPINs, OTPs, and other security features. But there are individuals out there who take advantage of others through various means of trickery. We highly advise our users to be very vigilant especially during situations that they deem suspicious,” Chief Risk Officer Don Nino Santos said.
This article is published on BitPinas: NBI, GCash Charge 3 Suspects with Cybercrime, Estafa
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