Software Quality Assurance Specialist

This job has been expired
Five9
Helping Companies #ReimagineCX and Turn Vision Into Reality
  • Work with customer to help define user acceptance testing for call flows
  • Effectively communicate plans, progress, and status to both internal and customer organizations
  • Continually seek opportunities to increase customer satisfaction and deepen customer relationships by interacting effectively at all levels of the organization
  • Excellent Project, Commercial and Stakeholder Management Skills.
  • Customer facing so ideally Professional Services background rather than just Software QA
  • Skilled in all areas of test management including defining test strategies throughout the delivery lifecycle
  • Awareness / appreciation of test automation best practice and methodology
  • Awareness / appreciation of NFT best practice and methodology
  • Strong understanding of migrating to cloud-based platforms
  • Work with Five9 automation testing tools to build test case scenarios for customers