Binance, Gcash are Most Trusted Fintech Apps in PH, Research Shows

Editing by Nathaniel Cajuday

Mobile e-wallet GCash and cryptocurrency exchange Binance came out as the most trusted fintech platforms in the country, according to the recent results of the Special Industry Report on FinTech (Financial Technology) in the Philippines by the polling and data analytics firm WR Numero Research (WRN).

Aiming to know which Fintech services and applications most Filipinos find to be safe and secure, the firm conducted a commissioned nationally representative digital survey of 1,200 Filipino adults between August 27 to 29, 2022, and has a margin of error of ±4% with a 99% confidence level.

According to the survey, 85% of the respondents answered that GCash is the most trusted mobile wallet, where the respondents pointed out the application’s ease of use (73%), security (55%), and transparency (50%) as foundations for their trust.

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Last month, Gcash partnered with the Philippine Stock Exchange (PSE) to allow its users to invest in the stock market. (Read more: PSE to Open Stock Trading Via GCash )

Meanwhile, for cryptocurrency exchanges and marketplaces, WRN noted that Binance emerged as the most used and trusted platform.

Out of all the respondents, 49% are cryptocurrency users and of these users, where 74% of them were using Binance and 52% cited Binance as the most trusted exchange.

“Cryptocurrency exchange services are fairly new compared to the other fintech services. And if the current trend of fintech adoption among Filipinos continues, we can expect that the number of Filipino cryptocurrency users is also likely to increase in the coming years,” Cleve V. Arguelles, Research Fellow and Managing Director of WRN, stated.

PSE to Open Stock Trading Via GCash

For Binance users, they trust the platform due to its ease of use (64%), safety and security (62%), and ease of fund conversion (58%).

Moreover, 85% of the respondents who use Binance answered that the platform will contribute to the growth of the country’s economy.

Binance, however, is still not properly licensed in the Philippines as it is affected by the three-year moratorium of the Bangko Sentral ng Pilipinas (BSP) on issuing licenses. The platform’s solution to pushing through with acquiring a virtual asset services provider (VASP) and electronic money issuers (EMI) licenses is to acquire a local company that already has the said licenses. (Read more: Binance Exec Reveals Plans to Acquire PH Firm that Will Secure VASP License)

Further, according to the survey, most Filipinos (87%) believe that cryptocurrency is beneficial to the Philippine economy, and for that reason, the government should support the industry (81%).

Cryptocurrency and other digital assets, however, are still not properly regulated in the Philippines as the BSP and the Securities and Exchange Commission (SEC) still seek regulatory provisions from the legislation. (Read more: BSP Seeks Passage of Digital Asset Law)

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